How can we help?

Support for the StillTune app and website. Generative music for focus, sleep, relax and drift. We usually reply within 1–2 business days.

Frequently asked questions

How does StillTune make sound?+

Every note you hear is synthesized on your device in real time. There are no audio files being streamed. StillTune works out the composition (which notes, in what order) on our servers and sends your device the plan; your device performs it. Each mode has its own "Sound DNA" of drones, pads, bells, and nature textures that you can fine-tune in the Mixer and Tune panels.

Can I listen offline or in Airplane Mode?+

Yes, once a mode has loaded. There are no audio files to download. StillTune stores the score (the notes and their timing, a few megabytes) and your phone plays it from there, so you can switch to Airplane Mode at bedtime and keep listening for hours. A mode you have never played while online has nothing stored yet, so play it once with a connection first.

Does the sound keep playing when the screen is off?+

Yes. StillTune supports background audio and lock-screen controls, so playback continues when your phone is locked or you switch apps. The Sleep Timer can fade the sound out automatically.

Do I need an account?+

No. The full sound experience works with no account. You only need to sign in if you want to save Sound DNA presets or share them with the community.

Does StillTune have subscriptions or purchases?+

Yes. The App is free to use and supported by ads. StillTune Pro is an optional subscription (monthly or annual) or one-time lifetime purchase that removes ads and unlocks additional soundscapes. Pricing and terms are shown in the app before you buy.

The audio sounds glitchy or stops. What can I try?+

Make sure the App is updated to the latest version, then fully close and reopen it. Audio can pause when another app takes over sound (a call, another player); just press play again. If the problem persists, email us with your device model and iOS version.

How do I delete my account?+

See "Delete your account & data" below. We process verified deletion requests within 30 days.

Delete your account & data

You can delete your StillTune account and associated personal data at any time:

  1. Open the App, go to Account, and choose Delete Account.
  2. Or email [email protected] from the address you registered with.
  3. Verified email requests are deleted or anonymized within 30 days.

Note: uninstalling the App removes locally stored preferences from your device but does not delete a server-side account. See our Privacy Policy for details.

App status & legal

StillTune is free to download and use, supported by ads. StillTune Pro is an optional subscription or one-time purchase that removes ads and unlocks additional soundscapes.