How can we help?

Support for the StillTune app and website. Generative music for relax, focus, and sleep. We usually reply within 1–2 business days.

Frequently asked questions

How does StillTune make sound?+

StillTune generates its soundscapes on your device in real time. There are no audio files being streamed. Each mode (Relax, Focus, Sleep) has its own "Sound DNA" of drones, pads, bells, and nature textures that you can fine-tune in the Mixer and Tune panels.

Does the sound keep playing when the screen is off?+

Yes. StillTune supports background audio and lock-screen controls, so playback continues when your phone is locked or you switch apps. The Sleep Timer can fade the sound out automatically.

Do I need an account?+

No. The full sound experience works with no account. You only need to sign in if you want to save Sound DNA presets or share them with the community.

Does StillTune have subscriptions or purchases?+

Not right now. StillTune is currently free to use and supported by ads. If paid features are added later, they will be clearly shown in the app before purchase.

The audio sounds glitchy or stops. What can I try?+

Make sure the App is updated to the latest version, then fully close and reopen it. Audio can pause when another app takes over sound (a call, another player); just press play again. If the problem persists, email us with your device model and iOS/Android version.

How do I delete my account?+

See "Delete your account & data" below. We process verified deletion requests within 30 days.

Delete your account & data

You can delete your StillTune account and associated personal data at any time:

  1. Open the App, go to Account, and choose Delete Account.
  2. Or email privacy@stilltune.com from the address you registered with.
  3. Verified email requests are deleted or anonymized within 30 days.

Note: uninstalling the App removes locally stored preferences from your device but does not delete a server-side account. See our Privacy Policy for details.

App status & legal

StillTune is currently free to use and supported by ads. We do not currently offer subscriptions or in-app purchases.